Streamlining Pathology Lab Operations Through Intuitive Design
Renaming and organizing large image sets in pathology labs was a cumbersome, error-prone task that affected efficiency and accuracy. As a UX/UI designer with expertise in digital imaging, I undertook the challenge to transform this process into a seamless and user-friendly experience, ensuring precision and consistency in every step.
The Problem
Understanding the Challenge
Pathology labs relied on an outdated image renaming tool that was both inefficient and error-prone. Its unintuitive interface led to frequent mistakes, while the absence of advanced features and error-handling mechanisms resulted in inconsistent naming conventions. These shortcomings negatively impacted lab efficiency and raised concerns about the potential downstream effects on patient care and diagnosis accuracy.
The Process
Empathy-Driven Innovation
To truly grasp the needs and frustrations of operators, I immersed myself in their daily workflows. Drawing on my expertise as a digital imaging operator, I conducted observational research, interviews, and a CPM-GOMS task analysis to pinpoint areas for improvement.
With these insights, I designed and iterated on three prototypes, incorporating operator feedback at each stage. The final design emerged as a highly intuitive and efficient tool, validated through rigorous user testing and stakeholder input.
The Outcome
Effortless Precision with a Lasting Impact
The revamped image renaming tool transformed how pathology labs manage their image files. Task completion times were significantly reduced, error rates dropped, and stakeholder feedback underscored the system's impact. By marrying user-centered design with technical expertise, the solution not only addressed immediate operational challenges but also elevated the quality and reliability of patient diagnostics.